1. Purpose & scope
Anaiwan Advisory (ABN 57 225 256 917) is committed to protecting personal information collected via this website. This policy applies to all personal data you voluntarily provide when contacting us or using our services.
2. What we collect
We may collect:
- Name, job title, organisation
- Contact details (email, phone)
- IP address, cookies, website usage data
Other information you provide via forms, emails, or uploaded documents (including sensitive data if relevant).
3. Why we collect your information
We collect personal information to:
- Respond to your enquiries and deliver procurement, advisory, and consulting services
- Manage client relationships and billing
- Improve our website and outreach
- Comply with regulatory obligations under the Privacy Act.
4. How we collect data
- Direct collection: via contact forms, emails, service agreements
- Automated: cookies and analytics on our website to understand usage and improve performance.
5. Use and disclosure
We use data for the purposes listed above and only as permitted by the APPs.
Data may be disclosed to:
- Third‑party service providers (e.g. hosting, analytics).
- Government or legal authorities if required.
We do not sell your data.
If we transfer data overseas, we ensure appropriate safeguards (e.g. standard contractual clauses).
6. Storage and security
Information is stored securely using industry‑standard encryption and access controls.
We take reasonable steps to protect personal data from misuse, interference, loss, or unauthorised access.
7. Access, correction and erasure rights
Under the Privacy Act and APPs, you may request access to, correction of, or deletion of your personal information. We will respond within a reasonable timeframe (typically within 30 days).
8. Complaints and dispute handling
If you believe your privacy rights have been compromised, please contact us in writing at the contact details below. We will investigate and respond promptly. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).
9. Cookies and tracking technologies
We use basic cookies and analytics to optimise site performance. You may disable cookies via your browser settings, but this may affect functionality.
10. Updates to this policy
We may update this policy as our practices or laws change. The effective date will be updated on this page. Continued use of the website constitutes acceptance of the updated policy.
11. Contact details
Anaiwan Advisory
Email: [email protected]